Better Merchants Helps Out for Bingo Night

Posted on: August 2nd, 2011 by Keith No Comments

The eighth annual Bingo and Auction Extravaganza to benefit Lafayette Transitional Housing Center will be held on Thursday, August 4th, 2011 (University Plaza Grand Ballroom, West Lafayette). LTHC is a non-profit, United Way agency which provides housing and supportive services to the homeless in our community, particularly families and their children.

Better Merchants members MedSpa Day Spa, Reliable Exterminators, Dr. Vincent Guido, DDS, and Nature’s Pharm contributed hundreds of dollars of auction items for the event.

Admission is $40 for 4 Bingo cards, per game. A boxed dinner is provided, cash bar, pull tabs, and a silent auction will be available. The event goal is $45,000. Reservations for tables of 8 are encouraged ($300). The attendance goal is 400 people.

Doors open at 6pm and bingo begins at 7pm.

Better Merchants Contributed Talents to Produce a Viral Video for Charity

Posted on: July 21st, 2011 by admin No Comments

Chris Purdy, primary Director of Photography, and Creative Director Manny Cervantes recently volunteered to help out Lakeview Productions produce the following trailer in support of the Super Mario Marathon 4. The event is an annual event which raises hundreds of thousands of dollars to donate to Child’s Play, a charity that provides video games, books and toys to children’s hospitals. This trailer was written and directed by Matthew Byori Mann and was shot on the Red Epic by Christopher Gearhart. The RED Epic is the newest camera system by Red Digital Cinema, who’s products have been used to shoot Pirates of the Caribbean on Stranger Tides, the Social Network and the new version of The Hobbit. We hope to work with Lakeview Productions and the RED Epic again in the near future so we can bring this caliber of production to our clients and our area again.

 

Why Atheists Shouldn’t Invest In Advertising

Posted on: April 13th, 2011 by Colvin No Comments

At Better Merchants we accept members and clients of all faiths.  However, we tend to discourage those without it.  The reason is simple.  Without faith it will prove impossible for adverting to prove effective for building your business.  At least it will prove impossible to prove it to your satisfaction.  Here are some of the reasons.

It requires faith to let the professional you hire do their jobs.  There are few things that will stop and otherwise successful ad campaign like a client’s attempts to micromanage the professionals.  It would be much like hiring a professional racecar driver to drive your racecar and then insisting on riding along during the race and grabbing for the steering wheel at every other turn.  A fiery crash is the most likely outcome to this scenario, and certainly not a winning race.  Let the professionals do their jobs.

  1. It requires faith to allow a campaign to run for a sufficient time for it to gain a following.  So often have otherwise winning campaigns failed because an impatient client pulled the plug prematurely.  Give your campaign enough time to work for you.
  1. It requires faith to believe that your company’s goods or services will attract buyers back once you’ve made your initial contact.  Too often a client has measured the cost-effectiveness of an ad campaign just on how much money new buyers spent on their first visits.  If you believe that your new customer will never come back again and buy from you.  Or, if you believe that your customer will never refer a friend or a relative or a coworker to come buy from you.  Or, if you believe that this one initial sale is all that this customer can ever be worth to you, then you probably shouldn’t be in business at all.

Find people that you can trust to manage your advertising.  Check them out independently.  Ask those for whom they’ve worked in the past.  Look at their track record.  And if you do decide to hire them, trust them to do their jobs.  Give them the time and the money and the faith to make it happen for you.  And be realistic about the value of each new customer the campaign generates.  Base your return-on-investment criteria on what a good customer can be worth to your business during their lifetime.  Also factor-in what kind of additional referral business a good customer can be worth to you.

Those considerations can often open up your eyes to a new customer being worth potentially thousands of dollars to your business, rather than just the $25 he or she spends on their first visit.  When you have the faith to let a good program develop and bear fruit, and when you consider the true total value of attracting a good new regular customer advertising can begin to look really cost-effective.  This is what the big, successful companies learned long ago.  That’s why you continually see them advertising even though you’d think everybody knew about them already.  McDonald’s, Coke, Chevy.  Has anyone not heard of those brands?  Yet there they are, week after week, always getting into your consciousness.

So, if you want to learn from the successful companies advertise and keep advertising.  However, if you are one of little faith, then you probably shouldn’t even consider investing your money into advertising because you are predisposed to being disappointed.  This is why atheists shouldn’t invest in advertising.

Reliable Exterminators Celebrates 75 Years!

Posted on: April 8th, 2011 by Keith No Comments

Better Merchants member Reliable Exterminators recently had a Friday-Saturday celebration for their 75th anniversary. Better Merchants president Keith Austin was there with creative director Manny Cervantes to file another Better Merchants TV report!

Better Merchants wishes Phyllis Hanstra a wonderful retirement and we look forward to continuing to work with Bob and Andrea to grow Reliable for another 75 years!

Better Merchants TV at Greater Lafayette Business Expo!

Posted on: March 22nd, 2011 by Keith No Comments

Keith Austin filed this Better Merchants TV report from the Greater Lafayette Business Expo on March 3rd.   Better Merchants Creative Director Manny Cervantes was behind the camera to catch all the action!

Better Merchants enjoyed meeting all the visitors to our own booth.   It was a wonderful day at the University Plaza Hotel in West Lafayette.   Better Merchants is looking forward to next year’s Expo!

Better Merchants enjoyed meeting so many folks at our booth.

Lafayette Radio Gets Hijacked by Music-Loving Youths in Latest Arbitron Survey!

Posted on: February 15th, 2011 by Keith No Comments

The Fall 2010 Arbitron ratings have been released, and Better Merchants wants you to see what the latest numbers mean in regard to potentially placing your advertising dollars on radio.   Local newspaper and television provide little or no coverage when these twice-a-year ratings come out, but we still feel it’s important because of the amount of money local businesses are still willing to spend on local radio.

I’m approaching the subject of this most recent set of ratings from more of a “listener composition” point of view.  Things are still steady in the “who’s on top with anybody who owns a radio and is at least 12-years-old” sweepstakes:  mostly men listening to Real Rock 93-5 (WKHY) and the Rocket (WSHP), mostly women listening to Z-96-5 (WAZY) and B-102-9 (WXXB), and a good chunk of just about everybody from very young to very old loves oldies and country, so Oldies 98.7 (WASK-FM) and K-105 (WKOA) still show notable numbers on the scorecard in just about all demographics.

For example, if K-105 takes a big hit in one demo like “Women 25-54” and/or “Men 35-64”in this book, they’ll make it up in the next book.  Z-96-5 took it on the chin with “Women 25-49” the last couple books, but saw substantial gains this time.    The one thing you can count on is that country fans are loyal and if you are 12-years-old or 112-years-old, heritage 50,000 watt country station K-105 will be on or near the top in Lafayette.   From an October 2010 issue of Rolling Stone (“Who Still Buys CDs?  Country Fans”): “(Country music) fans overwhelmingly get their music on CD:  80 percent of them buy that format and only 26 percent download”.

But back to the subject of “listener composition”, what kind of listener is just as important as how many relative to who a small business is targeting.   What I found in the Fall 2010 survey most interesting is that the largest percentage and gender of listeners for seven of the top radio stations in the Lafayette market is “Men 18-24”.   The “Women 18-24” demo was close behind.

Does your business use radio to target those customers?

Perhaps you may feel strongly about K-105 because of how they do overall “Adults 12+”, but BOB-FM actually beats K-105 in “listener composition” “Adults 25-54″  53% to 46%.    Counting who you reach and reaching who you count need to sorted out in the radio ad buying equation.

In a recent article from Dealerscope.com entitled “Wherefore Art Thou Radio?” Ed Sachs points out that in 2000, 29 percent of 12-24 year olds had a cell phone and in 2010, it’s up to 81 percent, with 40 percent of those being smartphones.  “Mostly they text (92 percent), search the Internet (51 percent), play games (50 percent) or use the device for social networking (45 percent)”, Sachs writes, “But important to note: 40 percent of this group use the device to listen to music”.

These younger “music-loving” demographics (slightly more male than female) are the ones who were apparently filling out the most Arbitron diaries this time around and incorporating radio in their routine as much as they can between downloading songs on the internet and playing video games.

Finally, we’ve found that buying radio cheaply and in high frequency is best especially if a Better Merchants client is having a special event or introducing a new product.   Other media with higher reach of the audience and narrower focus on the target (television and social networking) will benefit from that additional high frequency/short run radio placement.  If you are using radio as your only marketing tool or not running at least 25-30 commercials per week, even the best radio schedule working alone only reaches about 12-15% of the intended audience and could work better coupled with another advertising tool from the marketing tool box.

Better Merchants TV—”CVS Ribbon Cutting”

Posted on: January 28th, 2011 by Keith No Comments

On Monday January 24th, Better Merchants TV President Keith Austin reported from CVS Pharmacy at their ribbon-cutting ceremony.     The Salem block between 17th and 18th in Lafayette is coming back to life with development projects like this one.

Better Merchants will continue to bring you video content from the community.  We plan to do profiles on our “legacy” clients, non-clients, marketing event coverage, and anything we feel will keep the small business community informed.

Ultimately, we are “leading by example”, knowing that more Lafayette and surrounding area businesses will see the value of keeping a website, Facebook page, YouTube channel, etc. full of living, breathing content to improve the chances of being found with online searches.  In turn, we find more opportunities for Better Merchants to help another business.

Shop Better Merchants, your media marketplace, soon.

And stay tuned for more reports from Better Merchants TV!

Better Merchants Begins!

Posted on: January 24th, 2011 by Keith No Comments

The area’s only media marketplace is open for business!

Better Merchants began the year with a call-out event for businesses at Puccini’s in West Lafayette on January 11th.  We intend to have similar events throughout the year to provide multiple opportunities to meet small business owners and listen to what tools they need to grow.  If it has to do with planning, production, and placement of an advertising message, Better Merchants knows a better way.

More business owners need to realize that the advertising model that has been in place the last 50 years is changing rapidly and in some ways is broken.  Consumers are becoming experts at deflecting “outbound” messages and enjoying more “inbound” resources from social networking content they find online when they want to check them out.  Websites can’t just look pretty anymore.  They have to be living breathing marketing hubs that interact with visitors.  Improving Google searches does not lie solely with handing a blank check to the local search engine optimization consultant.  Your website needs to have fresh, compelling, unique, REMARKABLE content!  The better searches will follow.  Our new website is up and running and following that very path.

BetterMerchants.com will be a source of news and advice that consumers and business owners can use to interact with each other.  Video clips, blogs, and related articles provide a more modern integrated marketing platform to spread the good word!

Better Merchants Blog

Posted on: January 20th, 2011 by admin

Welcome to our new blog!

Visit often to stay up to date on our recent activity, and see what we’re up to at Better Merchants. From time to time, you’ll find updates and events from merchants and businesses in the area, interesting industry news, or even tips and suggestions from our own creative design team.

Simply go to blog.bettermerchants.com, follow our RSS feed, or check the Better Merchants home page for blog updates.

And don’t forget to subscribe! Thanks!